Mercure Warwickshire Walton Hall Hotel & Spa

Lovely person behind the check in desk nice clean room and we enjoyed the swimming pool and the other facilities

The hotel is perfectly situated with a massive space to walk and explore the estate, away from busy city life. I booked 3 rooms and we managed to get all of them in the Walton Hall building with ancient vibes and beauty. My room was spacious, spotless, and beautifully decorated. The bed was comfortable and massive. I especially loved the large windows that offered a gorgeous view of the skyline. The bathroom was large with heated flooring. We did not have dinner at the hotel, but their breakfast was exceptional. The leisure center was really good. We enjoyed a relaxing swim in the heated indoor pool, followed by some time in the sauna and steam room. Not forgetting the staff (Hi Chris), all the staff we encountered were really helpful. This was a five-star experience in every way.

The room was nice, however it was a little tired in places, which was a shame as it's a lovely building. Could be improved with some TLC. Shame we couldn't have a massage (as booked out). Staff very nice, but some were not very knowledgeable. Plenty of car parking spaces, which was great.

Breakfast it's self was excellent, hot and main breakfast items replenished regularly. Not enough seating for the amount of customers. Perhaps a booking time would help so everyone didn't turn up at peak times, or perhaps set up a conference room for overspill customers.

I met my son, he travelled from Manchester, I travelled from the South Coast, taking my 6 month old puppy. We stayed for one night and booked breakfast for Sunday morning. The twin room we were allocated was plenty big enough for us and had everything we needed. It also had doors onto a patio area which was ideal for the dog. We ate in the restaurant on the Saturday evening. The food was lovely. It was quite busy and maybe there could have been a couple more staff serving but the wait time was not excessive and not an issue for us at all. Dogs are allowed in the bar area and initially we tried to sit there with the dog but he would not settle so I returned him to the room and settled him there in his crate before returning to eat in the restaurant. We also did this on Sunday morning for breakfast, which was very nice and had everything you could need. The grounds are beautiful and ideal for walking in, I met numerous "locals" whilst out, walking their dogs in the area. We were blessed with very sunny, if cold, weather. We did not use the leisure facilities but my son did check them out and was more than happy with what he saw. All the staff we encountered were friendly and helpful.