Mercure Warwickshire Walton Hall Hotel & Spa

The setting was perfect. The hotel appeared to be run down in general. Windows long overdue being replaced, one window didn't shut securely, wooden frame warped with age. Fire doors in all corridors left open! Major fire risk. Staff in the bar didn't apoear to know what they were doing. The best bit was the bed, this alone was worth the price. Reception staff were brilliant. Room service and cleaning staff were faultless. Regular tv channels were inaccessible in the room so tv viewing was limited in my room.

Hotel was spotlessly clean. The grounds are lovely to walk around. There was plenty of parking. Breakfast was brilliant. Food was hot and a great selection from full English breakfast, to continental, yogurts and juices. Special mention for BRUNO. I was originally allocated room 42 which didn't work out very well as there were a number of issues with it and the location. I spoke to Bruno at Reception the following morning and he swiftly moved me to 217, a free upgrade to a Privilege room. I had a great night's sleep once moved and thanked him for his help.

Lovely and clean,nice pool,clean room comfortable beds

The location is beautiful, an old country house, used mainly as a wedding venue, set in lovely grounds of lawned areas, woods and a river. Very quiet, isolated location, the rooms are based in and around a more modern building, also with a bar and restaurant, and annexes for accommodation as well. We stayed in one of the annex rooms, as we had dogs with us. We had drinks in the courtyard, which was very pleasant, and a meal in the nice restaurant. All the staff were helpful and polite, despite there being a lot of guests that weekend. The parking is readily available, and dogs are allowed in the grounds and some of the inside areas. The room was perfectly adequate, if a little tired; the wooden windows are beginning to show their age! The food was tasty and nicely cooked and presented, but from a limited menu. Breakfast was a very busy time, to be expected, and the food was plentiful and with lots of choices. A very nice stay.

Location is amazing as well as the building itself, it's a beautiful old mansion surrounded by the forests and fields. We were well looked after their reception staff, a lady called Lena even brought us all the way to the room since we were travelling with a baby and it was quite dark. They were very accommodating when it came to meals as well and were able to feed us even though the restaurant was closing. The room itself was large and comfortable. The leisure center got a nice sauna / steam room and a swimming pool, where you can take even very young babies at certain times.